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Eaton Corporation is a diversified power management company with 2008 sales of $15.4 billion. Eaton is a global technology leader in electrical components and systems for power quality, distribution and control; hydraulics components, systems and services for industrial and mobile equipment; aerospace fuel, hydraulics and pneumatic systems for commercial and military use; and truck and automotive drive train and power train systems for performance, fuel economy and safety. Eaton has approximately 75,000 employees and sells products to customers in more than 150 countries. You can gather information about the company at www.eaton.com WALK IN Interview on

13th June at Eaton Corporation, Pimpri

Job Description:

• Position Function . Shift Timing (IST)
• Customer Support Representative Customer support 9AM to 6PM

Global Shared Service Centre is the knowledge and business-processing domain for Hydraulics & Aerospace divisions of Eaton. It centralizes multiple functional groups like Customer Support in one location. Currently we have openings in the Customer Support -

Aerospace Team

Customer Support: Roles & Responsibilities

• Receives reviews and completes Customer Repair quotes on behalf of Eaton sites by utilizing standard templates, processes and pricing tools.
• Receives reviews, completes and faxes Customer Spare request for quotes (RFQ) by following the processes defined and pricing tools provided.
• Provide Customer Order Status to Customers defined by the Sites at the timeframe required by the sites and / or Customer
• Accepts processes and validates purchase orders by following established business rules. Provides back up to emergency and / or requests for expedited order entry
• Enters new orders from customers through multiple order entry systems, with emphasis on error-free order management and same-day order entry through multiple order entry systems, using established business rules. Emphasis is on error-free order management and same-day order entry.
• Maintains accurate and organized quoting, order and order acknowledgments files.
• Provides Customers and / or Distributors with product information or leverages internal resources to fulfill requests

Qualification: Fresh Graduates (B.com/ BBA/ B.Sc/ BCS/ BA etc) with no experience OR till 1 year of experience in customer service industry with excellent communication skills may apply and visit us on We would be conducting Walk-in on 13th June' 2009, Saturday between 10.00 a.m. to 2.30 p.m.

Venue: Eaton Industries Pvt Ltd. 145 off Mumbai- Pune Road Near Masulkar Colony Pimpri, Pune India: - 411018

Contact : Ms Sudipta Saha

Telephone: 02066338676 You can submit your resume on these email address:

SudiptaSaha(at)eaton.com