Convergys walkin for freshers from 10th to 14th August 2009 for Technical Support Officer
Company name : Convergys
Designation : Technical Support Officer
Job Description :
Should have knowledge of desktop troubleshooting.
Interface with customers via inbound calls or internet for the purpose of resolving routing problems with products or services.
Principle duties and responsibilities :
- Greet customers in a courteous, friendly and professional manner using agreed upon procedures.
- Listen attentively to customer's needs and concerns, demonstrate empathy.
- Clarify customer's requirements, probe for and confirm understanding of requirements or problem.
- Position on contract basis.
- Comfortable to work 24 by 7.
Walkin Date : 10th,11th, 12th, 13th and 14th Aug 2009
Walkin time : Mon-Fri at 11a.m. to 8 p.m.
Walkin Venue :
Convergys, RMZ Westend,
near Parihar Chowk, DP Road,
Aundh,
Pune
You can also contact on 9923000637/644/655
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